Terms of Service

Welcome to LUMIERE BEAUTE. These Terms of Service ("Terms") govern your access to and use of the LUMIERE BEAUTE website (lumierebeaute.com), mobile applications, and all related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service. We reserve the right to modify these Terms at any time, and will notify registered users of significant changes via email.

By using our Service, you represent that you are at least 18 years of age or accessing the website under the supervision of a parent or guardian. You agree to use our Service only for lawful purposes and in accordance with these Terms. You must not use the Service in any way that could damage, disable, or impair the Service, or interfere with any other party's use of the Service. Automated data collection (scraping, mining, or extraction) is strictly prohibited without our express written consent.

To access certain features of our Service, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information when creating your account, and to update such information as necessary. We reserve the right to suspend or terminate your account at our discretion if we suspect unauthorized or fraudulent activity.

All content on the LUMIERE BEAUTE website, including but not limited to text, graphics, logos, images, product descriptions, audio, video, software, and the overall design and layout, is the exclusive property of LUMIERE BEAUTE S.A. or its licensors and is protected by international copyright, trademark, and other intellectual property laws. The LUMIERE BEAUTE name, logo, and all related marks are registered trademarks. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

All prices displayed on our website are in the selected currency and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice. An order constitutes a binding offer to purchase, subject to our acceptance. We may decline or cancel any order at our discretion, including due to pricing errors, product unavailability, or suspected fraud. Payment is processed securely through our authorized payment providers (Stripe). Your payment information is never stored on our servers.

We aim to deliver your order within the estimated timeframes provided at checkout. However, delivery times are not guaranteed and may be affected by factors beyond our control. Risk of loss or damage passes to you upon delivery. For international orders, you are responsible for all customs duties, import taxes, and fees levied by your country's authorities. For full shipping details, please refer to our Shipping & Delivery page.

Refunds are processed in accordance with our Returns & Exchanges Policy. Eligible items may be returned within 30 days of delivery for a full refund to your original payment method. Refunds are typically processed within 5-7 business days of receiving your return. Shipping costs are non-refundable unless the return is due to our error. For full details, please refer to our Returns & Exchanges page.

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. While we strive to ensure the accuracy of product descriptions, images, and other content, we do not warrant that such content is error-free. Individual results from using our beauty products may vary. Nothing on this website constitutes medical advice. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service or products purchased through it.

These Terms shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Paris, France. For consumers in the European Union, nothing in these Terms affects your rights under applicable EU consumer protection legislation. We also participate in the EU's Online Dispute Resolution platform.